Business Details
46 Years
experience
Your Trusted Partner for Engineering and Electronics Manufacturing Solutions
DEX has been delivering comprehensive supply chain solutions for over three decades, leveraging deep expertise in engineering, systems integration, and design. Our focus on high-tech electronics and electromechanical components spans product lifecycle management from concept to after-market support, serving industries such as healthcare, renewable energy, and consumer electronics. With ISO 9001, 13485, and 14001 certifications, we prioritize quality, sustainability, and cost efficiency through global operations in the Americas, EMEA, and APAC. Our engineering teams specialize in reverse engineering, remanufacturing, and test development to extend product lifespans and reduce client expenditures. Strategic partnerships and a network of over 4,000 suppliers ensure reliable parts sourcing and inventory management tailored to client needs.By combining advanced manufacturing capabilities with depot repair services, we minimize downtime and optimize supply chain logistics for Fortune 500 enterprises and startups alike. Our proprietary platforms, like SupplyItNow, enhance procurement transparency and cost control while maintaining rigorous quality standards. Decades of experience in failure analysis, signal integrity testing, and environmental compliance position us as leaders in complex technology repair and lifecycle management. Client testimonials highlight our responsiveness, technical expertise, and ability to deliver cost-effective solutions across diverse markets. Through continuous innovation and a commitment to reducing carbon footprints, DEX remains a trusted partner for end-to-end product lifecycle challenges.
Services
Manufacturing
Engineering
Depot Repair
Parts Management
Returns Management
Remanufacturing
Test Development
Failure Analysis
Supply Chain Consulting
Spare Parts Procurement
Details
- Year established: 1980
Highlights and features
- We offer 30+ years of expertise in high-tech electronics lifecycle management.
- Our global network spans Americas, EMEA, and APAC for localized support.
- ISO-certified quality assurance across all repair and manufacturing processes.
- Reverse engineering reduces replacement costs by up to 75% versus new purchases.
- Proprietary SupplyItNow platform ensures transparent, cost-effective parts sourcing.
Associations and certifications
- ISO 9001
- ISO 13485
- ISO 14001
What people say
Excellent account management
Swift query responses
Accurate part information
Preferred supplier status
Proven partner reliability
Services
Manufacturing
DEX provides end-to-end manufacturing solutions for high-tech electronics, including product design, assembly, and quality assurance. Our ISO-certified processes ensure precision in automotive electronics, medical devices, and renewable energy components. With global facilities, we optimize production timelines and reduce costs through 24/7 work-sharing and advanced engineering techniques.
Engineering
Our engineering services focus on reverse engineering, product optimization, and test development for obsolete or complex systems. Specializing in industries like healthcare and semiconductors, we extend product lifespans and reduce costs by up to 75% compared to replacements. In-house labs conduct failure analysis, thermal testing, and signal integrity assessments to ensure reliability.
Depot Repair
DEX's depot repair services diagnose and fix electronic components using A+ certified technicians and real-time tracking. We handle component-level repairs, FRU replacements, and cosmetic upgrades for industries requiring minimal downtime. Reverse engineering capabilities ensure availability of obsolete parts while maintaining OEM specifications and quality standards.
Parts Management
Our Service Parts Management combines global supplier networks with the SupplyItNow platform for efficient parts sourcing and inventory control. With over 4,000 trusted suppliers, we provide cost-effective procurement of hard-to-find components while preventing counterfeit parts through rigorous quality checks and market analysis.
Returns Management
DEX streamlines returns processing with automated systems for inspection, triage, and inventory recovery. We handle defective, recalled, or overstock items, maximizing revenue through repair, resale, or vendor returns. Integration with WMS and ERP platforms ensures transparent tracking of warranties, credits, and inventory status throughout the reverse logistics chain.
Questions
What industries does DEX specialize in?
DEX serves healthcare, renewable energy, consumer electronics, industrial, and telecommunications sectors with engineering and repair solutions.
Are DEX's services ISO-certified?
Yes, we hold ISO 9001, 13485, and 14001 certifications for quality management, medical device production, and environmental responsibility.
How does DEX handle obsolete components?
We use reverse engineering to recreate repair processes and source replacements, reducing costs to 25-33% of new purchases.
Can DEX manage global supply chain logistics?
Our network spans Americas, EMEA, and APAC with strategic facilities to minimize costs and carbon footprints.
What repair capabilities does DEX offer?
We provide depot repair, field service support, component-level diagnostics, and cosmetic upgrades for high-tech electronics.
How does the parts exchange program work?
Clients receive credits for returned parts, turning obsolete inventory into revenue through our remanufacturing and resale processes.
Videos
