Who We Are
At DEX, we are a leading provider of supply chain solutions and engineering services focused on manufacturing and repairing high-tech electronics. With a strong presence worldwide, we leverage our expertise in engineering, systems, design, and consulting to deliver innovative solutions to our clients at the lowest total cost.
Our Services
Our services are designed to meet the diverse needs of our clients across various industries, including IT, healthcare, renewable energy, and more. We offer a comprehensive range of services, including:
Manufacturing
Our comprehensive manufacturing services encompass product design, technology, and end-to-end, integrated manufacturing solutions. Our state-of-the-art facilities are strategically located worldwide to provide our clients with improved accessibility, minimizing costs and carbon footprint.
Engineering
We provide an extensive range of design and engineering services that complement our manufacturing solutions strategy. Our capabilities allow you to customize each order to your exact specifications, minimizing internal resource allocation.
Screening & Configuration
Our screening and configuration capabilities enable you to customize each order to your exact specifications, minimizing internal resource allocation and reducing the complexity of managing multiple suppliers.
Repair & Parts Services
We offer a range of repair and parts services, including depot repair, parts management, and returns management. Our parts exchange program functions as a core return, allowing us to buy or credit our customers for the value of parts returned to us.
Supply Chain Consulting
Our supply chain consulting services focus on streamlining and cleaning up your supply chain by applying lean tools and processes. We help our clients increase efficiency, reduce costs, and improve customer satisfaction.
Why Choose DEX?
At DEX, we pride ourselves on providing exceptional customer service, with responsive account management and support. Our clients appreciate our transparency, with accurate information on part status from the moment a PO drops to shipment. We are committed to delivering innovative solutions that meet our clients' unique needs and exceed their expectations.
What Our Clients Say
Our clients are impressed with our professionalism, attention to detail, and commitment to delivering top-tier engineering solutions. We are proud of the strong relationships we've built with our clients, and we look forward to continuing to serve them.
Work Environment and Treatment of Employees
The reviewers consistently mentioned that the workplace is unhealthy and unprofessional. The atmosphere is described as "dead silent, " and employees are treated with disrespect, with one reviewer likening their treatment to being "slaves." The management is also accused of being overly critical, with employees being expected to be "more perfect than perfect" and being fired for minor infractions, such as being one minute late.
Business Practices and Supplier Relationships
The reviewers also criticized the company's business practices, stating that they do not take care of their suppliers and act unprofessionally. They are accused of not paying their bills on time, which affects their relationships with contractors and small businesses. One reviewer mentioned that the company's poor payment record is a major reason why contractors do not want to do business with them.
Facility Conditions
One reviewer mentioned that the facility is not up to electrical code, which raises concerns about safety and the overall working conditions.
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