Who We Are
At DeWalt Corporation, we've been a trusted partner in the engineering, land surveying, and planning industries for over 55 years. Since 1965, we've provided comprehensive consulting services to professional civil engineers, developers, and municipalities in Kern County and beyond. Our team of experts is dedicated to delivering innovative solutions that meet the unique needs of each client.
Our Services
We offer a wide range of services, including:
Engineering
- Civil engineering and design for residential, commercial, industrial, and municipal land development
- Infrastructure planning and infrastructure construction management
- Stormwater management and flood control
Surveying and Mapping
- Construction staking and boundary surveying
- ALTA surveys and cadastral establishment
- GPS and UAV aerial photomapping
Sub-Surface Utility Management
- Location of underground utilities for construction projects
- Data capture and insertion into construction documents
3D Services
- Terrestrial laser scanning and modeling for as-built construction and industrial infrastructure
- Capture of architectural features
Sectors
We serve a variety of sectors, including:
- Municipalities and government agencies
- Developers and real estate companies
- Construction companies and contractors
- Communities and public works departments
Our Commitment
At DeWalt Corporation, we're committed to:
- Providing exceptional customer service and responsiveness
- Staying apprised of emerging technologies and trends in our industry
- Continuously improving our services and expertise
- Fostering a positive and supportive work environment for our employees
- Earning a reasonable profit while ensuring the long-term health and viability of our corporation
Our Team
Our team is comprised of experienced professionals with a deep understanding of the engineering, surveying, and planning industries. Our team members are dedicated to delivering high-quality services and solving complex problems.
History
DeWalt Corporation has a rich history dating back to 1965. Over the years, we've evolved to meet the changing needs of our clients and the industry. We're proud of our heritage and our commitment to excellence.
Operations
We operate from our headquarters in Bakersfield, California, and serve clients across Kern County and beyond. We're equipped to handle projects of all sizes and complexities.
Sectors
We serve a variety of sectors, including:
- Municipalities and government agencies
- Developers and real estate companies
- Construction companies and contractors
- Communities and public works departments
Team Building
As the Director of the Engineering department at DeWalt Corporation, it's my charge to evaluate and understand the individuals that make up my department, my team. In order for me to utilize their strengths and develop their weaknesses, I have to understand their personalities, their work styles, and their values.
What's Below?
Our motto is "Know What's Below, Call Before You Dig." But we tend to tune it out. Our awareness of underground utilities is critical to any construction project.
3D Laser Scanning
As I began to think about what to write for this blog, my mind started going in many directions. There are so many topics I'd like to write about: social media, marketing, international conferences, networking, building a team, and specific techniques.
Disappointing Experiences with DEWALT
Several customers have had disappointing experiences with DEWALT's customer service, leading to frustration and dissatisfaction. Bureaucratic Red Tape and Lack of Communication seem to be common issues, causing delays and making it difficult for customers to get their concerns or issues resolved.
One reviewer, Ming C., filed a warranty claim due to a broken pair of angle cutting pliers, only to experience a lack of communication and no updates on the status of their order. Despite following up through email, Twitter, and phone, they were met with no response and no signs of their order being processed.
Another reviewer, Russell Loyd, had a similar experience with DEWALT's customer service. His DEWALT 20v finish nailer developed a problem, and when he contacted the company to request warranty repair, he was told that it would cost $175.00 to fix, despite having only used the product a few times. This led to him feeling disrespected and losing trust in the company.
Lack of Response to Concerns and Unsatisfactory Purchasing Experience
On the other hand, a reviewer, Dean Nicely, had a completely different experience, requesting the possibility of creating a cordless palm sander with 20-lithium. However, since this is not a direct review of customer service, it is not included in the discussion of disappointing experiences.
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